Last updated on December 01, 2025.
Thank you for using Digitory.
(For Digitory Solutions pvt ltd)**
Digitory Solutions pvt ltd (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy rights of all users and visitors of our digital platforms, including https://www.digitory.com and the Digitory mobile application available on Android and iOS (together, the “Platform”).
Through the Platform, Digitory provides users with access to an event and experience discovery marketplace where creators, event partners, and businesses list unique bookable services (“Services”).
Your privacy matters to us. This Privacy Policy (“Policy”) explains how we collect, store, use, share, and protect your personal information. By accessing or using the Platform or by submitting any information to us, you consent to this Policy.
1. Scope
This Policy applies solely to:
• Users of the Platform
• All information collected through the Platform
• All digital interactions with Digitory Solutions pvt ltd
It does not apply to third-party websites, external apps, or any services not operated by Digitory.
2. Information We Collect
You may browse parts of the Platform without revealing your identity. However, to access full features—such as saving items, booking experiences, posting content—you will be required to create an account.
We may collect the following information:
a. Personal Information
Information that identifies you, such as:
• Name
• Email address
• Phone number
• Place of residence
• Login details
• Geo-location (if permitted by the device)
b. Technical and Device Information
Including:
• IP address
• Browser type
• Operating system
• Device type
• Connection type
• Pages viewed and click paths
• Access logs
• App usage statistics
c. Demographic Information
Such as:
• Age
• Preferences
• Interests
• Responses to surveys or feedback forms
We may combine demographic data with Personal Information to personalize your experience.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences
• Improve Platform performance
• Enhance user experience
• Track usage analytics
You may disable cookies through your browser; however, some features may not function properly.
Tracking technologies may collect:
• Domain information
• Device details
• Access timestamps
• Browsing patterns
This helps us improve functionality, security, and overall performance.
4. How We Use Your Information
We use the information collected from you to:
• Provide and improve our Services
• Create and manage your user account
• Respond to your queries
• Send updates, notifications, and confirmations
• Personalize content and suggestions
• Conduct audits, data analysis, and research
• Improve our Platform features and user interface
We may share aggregated (non-personal) information for analytics or reporting.
If we need to use your Personal Information for any new purpose, we will notify you and seek your consent when required.
5. Sharing of Personal Information
We may share your information with:
a. Third-Party Service Providers
To facilitate payments, communications, analytics, hosting, or customer support—subject to confidentiality obligations.
b. Legal or Regulatory Authorities
When required to:
• Comply with law
• Respond to legal processes
• Prevent fraud or harm
• Protect the rights and safety of users and the Company
We never sell your Personal Information.
6. User Data Access, Correction, and Deletion
You may request to:
• Access your Personal Information
• Correct or update your details
• Delete your account
To request deletion or correction, email support@digitory.com.
If you delete your account:
• We may not be able to provide Services anymore
• We may retain certain information only as required by applicable law
• Any retained data used for internal analysis will be anonymized
7. Confidentiality & Security
We take appropriate technical and organizational measures to safeguard your Personal Information, including:
• Secure servers and firewalls
• Password-protected systems
• SSL encryption during transmission
• Restricted access to authorized personnel only
However, no method of online transmission or storage is 100% secure. We strive to protect data but cannot guarantee absolute security.
8. Children’s Privacy
We do not knowingly collect information from children under 16 years of age. If you believe information has been collected from a child, contact support@digitory.com, and we will act promptly.
9. Third-Party Websites
Our Platform may contain links to third-party websites.
We are not responsible for:
• Their data collection practices
• Their privacy policies
• The accuracy or safety of their content
Users should review third-party privacy policies independently.
10. How We May Contact You
We may use your Personal Information to contact you:
• To provide services you have requested
• For booking confirmations, updates, or cancellations
• To respond to your queries
• To share promotional offers (only if you have opted in)
• To seek feedback through surveys or polls (voluntary)
You may opt out of promotional communication at any time by emailing support@digitory.com.
11. Change of Control
If Digitory Solutions pvt ltd undergoes:
• Merger
• Acquisition
• Restructuring
• Sale of assets
Your Personal Information may be transferred to the new entity.
You will be notified if such changes materially impact how your information is used.
12. Accuracy of Information
To keep your Personal Information accurate and updated, you may request correction by contacting support@digitory.com. We will address such requests within a reasonable timeframe.
13. Consent, Amendments & Governing Law
By using the Platform, you consent to this Policy.
We may modify this Policy from time to time. Changes will be posted on the Platform prominently. Continued use of the Platform constitutes acceptance of the revised Policy.
This Policy is governed by the laws of India, and any disputes shall fall under the exclusive jurisdiction of the courts at Bengaluru, Karnataka (or your preferred city).
14. Grievance Redressal
In accordance with applicable laws, a Grievance Officer is appointed to address concerns regarding data management and privacy.
Grievance Officer
Digitory Solutions pvt ltd
support@digitory.com
We will acknowledge and resolve your concerns within timelines mandated by law.